At First National Bank, our main goal is excellent customer service and meeting the needs of the community. We believe in building relationships with our customers and employees - making them a part of our family. We offer a competitive benefits package including 401k, Medical/Dental, and Employee Stock Ownership Plan.
If this sounds like the right place for you, please review our current career opportunities below. Applying is easy, just download the application, fill it out, print off, sign and mail it in to:
FIRST NATIONAL BANK
Human Resources Department
P.O. Box 810
Edinburg, TX 78540
Salary is commensurate with experience. First National Bank is an Affirmative Action/EEO employer. For more information please contact Customer Service.
CURRENT POSTINGS AS OF
ADMINISTRATIVE ASSISTANT ( Branch )
Hidalgo; La Joya; Pharr / S. Cage
Business development as needed; Management duties as assigned; Will be required to cross train in other departments as needed to assist with branch or customer needs; Provide administrative lending support to branch operations; Demonstrate a professional attitude; Answer phones and greet customers; Prepare documentation and validate accuracy for Loan Committee approval; Prepare instructions and validate accuracy for loan documentation sent for 3rd party preparation (Attorney / Title Company); Prepare loan documentation and validate accuracy for consumer and commercial loans, and close loans once documentation is approved (review policy limits); Manage and update client information in computer database and hard copy files; Receive and update pending financial and collateral information in a timely manner; Maintain working knowledge of First National Bank loan policy and procedures manual; Interpret instructions and issues, and implement action according to Bank policies and procedures; and other related duties as assigned.
Knowledge of bank services and products preferred;
Team player and able to work with a wide range of organizational level employees;
Attention to detail with numbers and math skills;
One to three (1-3) years of administrative lending assistant experience in a bank or title company environment;
Computer proficiency (to include MS Office);
Ability to multi-task and work effectively in a team environment;
Strong team building and interpersonal skills;
Excellent verbal and written communication skills;
Effective organizational, time management, and problem solving skills;
Ability to speak and communicate in the Spanish language;
Bachelor’s degree in Business Administration or related area.
Houston / Mangum, Cypress
Plans, directs, and organizes the sales and daily operational activities of the assigned branch, including lending; servicing accounts; cashiering; and customer relations activities. Manage and service a loan portfolio including but ,not limited to, business development, underwriting, originating, servicing, maintaining files and records, obtaining all appropriate documentation, completing reports, conducting inspections and handle all aspects of the collection and recovery process. Ensures compliance with Bank policies, procedures and statutory regulations. Promotes business development and maintain deposit services, credit administration, community relations, and all other branch operations. Prepare and present financial reports to Board of Directors, Sr. Management, etc. Review collection reports and take necessary actions. Participate in the approval/disapproval of lines of credit regarding commercial real estate and personal loans. Maintain effective communications between the branch and Bank operational departments through professional communications, reports, etc. Maintain prescribed security controls to protect against criminal or fraudulent activity and unnecessary risk or exposure. Interview, hire, train, promote, discipline, and recommend termination of employees. Plan and direct work assignments. Appraise work performance and address and resolve complaints/problems. Ensure that all branch personnel understand the Bank’s business objectives, as well as their individual departmental objectives, and that they work together to achieve the stated objectives. Be available to help resolve conflicting objectives. Ensure professional and respectful communication between all departments. Ensure that all branch personnel perform their job duties in a safe manner and that they take all reasonable precautions to avoid work-related accidents. Special projects and other duties as assigned.
Bachelor’s degree in Finance, Accounting, Business Administration or related field;
4-5 years of experience in Consumer and Commercial Lending;
Experience in the marketing, maintaining and selling of ORE properties;
Thorough working knowledge of the legal requirements of Commercial loan collections and protection of the Bank’s collateral;
Strong analytical skills and orientation to detail and ability to meet project deadlines;
Excellent verbal and written communications skills;
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data;
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources;
Effective time management and problem solving skills;
Effective supervisory and leadership skills, to include: motivating employees, goal setting, performance management, conflict resolution, etc;
Ability to define problems, collect relative data, establish facts, draw valid conclusions, and develop effective corrective actions;
Ability to read, analyze and interpret common banking-related journals, financial reports and legal documents and apply information to daily job duties;
Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community;
Ability to develop and grow new business opportunities;
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, and sales techniques.
Edinburg / West Meadows
Oversee employees and their daily operations related to reporting banking transactions such as: deposit, withdrawal, exchange of currency, or other payment or transfer of funds, greater than $10,000 US / Foreign Currency (daily aggregate amount) and acting backup to file Currency Transaction Reports (CTR’s). Supervise and review daily Synergy Item Processing (IP) Report for customer aggregated / whole transactions greater than $10,000 USD / Foreign Currency; Review Occupations report for any corrections necessary for CTR’s; Audit and oversee CTR reports to be submitted weekly to Financial Crimes Enforcement Network (FinCEN) / Internal Revenue Service (IRS); Monitor and ensure banking guidelines as it relates to individuals and/or entities related to the Office of Foreign Asset Control (OFAC) list; Correspond with the Bank Secrecy Act (BSA) Analyst regarding CTR research requests; Oversee and identify both transit and foreign cash outs of an amount equal to or greater than $3,000 USD using Synergy IP report; Oversee the printing and reviewing of the IP short error report daily for possible CTR discrepancies; Correct any reject electronic CTR’s from FinCEN; Forward CTR correction requests to corresponding department for updates; Assign and oversee the completion of the risk rate for all new customers; Assign and oversee documents to be scanned and indexed correctly.
Ability to maintain confidentiality;
Have strong written / verbal communication and PC skills;
Ability to multi-task several projects at one time, and manage one’s own time;
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to discrepancies;
Financial BSA / Anti- Money Laundering (AML) related banking experience; Working knowledge of banking operations
COMMERCIAL LENDER OFFICER
Responsible for developing new business, underwriting, structuring, and the closing of commercial loans, as well as maintaining and servicing existing loan portfolios. Ensures compliance with Bank policies, procedures, and statutory regulations; Collects and analyzes information regarding customer’s income, employment history, assets, debts, investments, credit history, bankruptcies, judgments, etc.; Advises customers of the advantages and disadvantages of different financial products and helps them to determine which financial products best meets their needs and financial circumstances; Investigates and resolves mortgage related issues and reports findings to senior management; Takes proactive steps to promote and secure new commercial business;
Analyzes applicants’ financial status, credit, & property evaluations to determine feasibility of granting loans; Reviews loan agreements to ensure that they are complete and accurate according to policy; Processes loan applications and determines applicant’s ability to pay by reviewing application for completeness, reviewing the data request sheet and TRW, and calculating debt rations and credit scores; Monitors existing commercial real estate loan portfolios to ensure proper risk ratings and early identification of potential problems; Source, develop, and underwrite new construction, interim, and permanent mortgage financing requests for new and existing customers; Daily review, approval and disposition of commercial overdrafts; Negotiate terms, structure loan financing based on risk considerations and present credits for approval to appropriate levels of authority with the Bank as required; Support the Bank’s strong relationship banking culture through on-going customer contact, quality customer service, and superior product knowledge; Other duties as assigned
Knowledge of principles and methods for showing, promoting, and selling products or services;
Knowledge of principles and processes for providing customer and personal services;
Knowledge of bank loan policies and procedures, to include standard loan products in the industry;
Strong familiarity with underwriting guidelines;
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data;
Possess effective organizational, customer service, time management and problem solving skills, and be detail oriented;
Possess effective written and verbal communication skills in order to communicate at a level consistent with the requirements of the position and to generate independent leads for new business;
Possess active listening and persuasion skills;
Possess service oriented business skills;
Possess effective math skills and ability to work with large dollar figures;
Ability to compare and evaluate data in order to decide most favorable course of business action;
Ability to multi-task and handle stressful situations;
Ability to work in a fast-paced team environment;
Ability to understand and follow instructions;
5 to 10 years of bank experience required;
Proven track record in working with all levels of Senior management required;
3 to 5 years of commercial real estate lending experience preferred;
Computer proficiency (Example: banking software, MS Office, Internet, etc.)
Bachelor’s degree in Finance, Business, or related degree area strongly required , MBA preferred
CREDIT ADMINISTRATION ANALYST
Analyze financial statements of prospective and existing borrowers in relation to new or renewal loan applications or periodic credit review of relationships; Summarize new and renewed loan requests in written form following standardized formats for loans which require approval via Loan and Discount Committee; Determine borrower(s)/guarantor(s) global cash flow and debt service ability and compare financial trends and ratios relative to borrower/guarantor(s) prior years and industry peer group; Analyze collateral type and value for proposed or renewed loans; Summarize findings and make recommendation for loan grade and/or non-accrual designation, if warranted, and loan policy violation identifications, if present; Assist with the initial establishment and ongoing update of Action Plans for loan relationships and ORE over $1MM in size in concert with the appropriate Loan Officer and under the supervision of the Credit Review Officer and Senior Credit Review Officer; Interfaces with Loan Officers professionally, timely and effectively to assist with the preparation of Credit Reviews, Action Plans and any other Credit Review Departmental task; Assist with the compilation, scanning and dissemination of the weekly Loan and Discount Committee meeting package, updating ticklers for newly received financial statements and logging the receipt and ensuring the timely completion of Credit Review requests; Maintain a competent knowledge of bank loan policy and regulatory requirements/guidelines as same pertain to all aspects of the Credit Review Department and its function. Continually utilizes internal and external resources to ensure a continuing education, in order to remain proficient and topical to ensure personal and departmental growth and efficiency; Assist with the preparation and review of Credit and Collateral Files (as needed) prior to the annual regulatory exam (seasonal); Maintain and secure client credit files both electronically and on paper and maintains customer confidence and protects operations by keeping information confidential (continually); Promote business for the bank by maintaining good customer relations and referring customers to the appropriate staff for services (as any opportunities arise); and Other related duties as assigned.
A demonstrated ability to understand financial statements, utilize analytical and presentational software and maintain flexibility in a fluid working environment;
Strong analytical skill sets capable of effectively analyzing financial and non-financial data, determining trends in the data and stress-testing both financial and non-financial components of individual loans and portfolio segments and solve problems;
Professional written and verbal communication and presentation skills;
Ability to maintain complete confidentiality in regards to bank-related business;
Project-driven and able to demonstrate solid and consistent work effort (to include working the hours required to complete tasks in a reasonable time frame and within assigned deadlines);
Ability to calculate and graph figures and amounts such as discounts, interest, proportions, percentages, and area and apply these concepts to practical situations;
1-3 years prior Credit Review or Loan Review experience (unless applicant has appropriate college degree);
PC proficiency to include Microsoft Office products with emphasis on Excel and Word;
Ten-key calculator proficiency;
Bachelors degree in Accounting, Finance, or other business-related degree (dependent upon prior work experience)
Knowledge and understanding of Bank regulations and Credit requirements and procedures; A ‘big picture’ mentality capable of taking a variety of factors into consideration in the review process and conveying those factors in writing in the review; A positive mental attitude, capable of inspiring fellow teammates and an eagerness to learn new skills, seek new responsibilities, while improving themselves and the bank; Ability to read and speak Spanish language to meet operational requirements; Ability to work professionally in a team environment and produce bottom line results; Ability to read, analyze, and interpret: financial statements and reports of varying levels of complexity, general legal documents, general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to effectively present information and respond to questions from top Management, Regional/Branch Presidents, Lenders, and/or Board of Directors; Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; Ability to define problems, collect data, establish facts, and draw valid conclusions; Working knowledge of collateral instruments (i.e., Real Estate documentation, Letter of credit, UCC filings, and personal/corporate guarantees, etc.); PC proficiency (to include Moody’s Risk Analyst and similar financial software); Working knowledge of Microsoft Power Point, Access or other database knowledge.
CUSTOMER SERVICE REPRESENTATIVE
Edinburg / West Meadows
Assists customers with phone inquiries; Resolves problems; Cross sells services; Takes messages; and other duties as assigned
Customer orientation with ability to speak and understand Spanish;
PC proficiency; Team player; Strong verbal communications skills, etc.
Engage directly with Foreign Exchange and International customers to include individuals, financial professionals (CFO, Treasurers, and Controllers) or Commercial businesses; Ability to understand their business payment needs both domestically and internationally; Proactively seek new business opportunities to ensure daily / monthly income targets are achieved to meet International Department goals; Maintain collaborative relationships with all Trading and International Operations staff; and other duties as assigned.
Working knowledge of currency markets;
Fluent written and verbal bi-lingual (Spanish & English) communication skills;
Banking experience required (JHA system knowledge preferred);
Ability to multi-task;
Attention to detail; Analytical skills; Team player;
Experience with solution selling, preferably in the Banking, Finance, Treasury or related industries,
Proven ability to assess client needs and put together a presentation for the client that addresses and meets their requirements;
Proven ability to meet goals;
Self-motivated and effective time management skills.
IT SYSTEM ADMINISTRATOR
Provide system administration, operational support, problem resolution; Perform hardware and software installations and upgrades; Monitor system performance and capacity; Forecast system demands and recommend upgrades, expansions, reconfiguration; Troubleshoot problems and take appropriate corrective action;Interact with IT staff or vendors in performing complex testing, support and troubleshooting; Document standards and operating procedures; Act as a technical resource to IT staff and system users;Manage projects and work related tasks
Bachelor’s degree in related field or 2-5 years applicable experience
Microsoft Server Administrator / Engineering support experience
Good understanding of TCP/IP and Active Directory networking
Experience helping business personnel get the most out of technology
LOBBY OPERATIONS OFFICER
Harlingen / Expressway; La Joya ; Houston / 59 South
Manages the New Account and Teller staff to ensure high quality customer service; Ensure compliance with Bank policies, procedures, and statutory regulations;
Cross-sells the bank’s services and products; Utilize bank systems (Silverlake, ARGO, Vertex, Etc.) to perform duties and assist customers; Provides operational approvals and overrides within approved limits; Addresses and resolves customer support and operational issues according to procedures. Performs audits and ensures deficiencies are addressed and corrected. Reviews and reconciles daily reports and logs.
Trains and mentors staff and manage staffing schedules. Recommend changes for methods of operation and marketing to meet branch needs; Other duties as assigned.
Knowledge of Teller and New Account processes;
Knowledge of bank products, services, and related documentation;
Knowledge of cash handling principles and practices;
Knowledge of effective customer service principles and practices;
Effective organizational, time management and problem solving skills;
Effective written and verbal communication skills;
Effective math skills and ability to handle large quantities of cash;
Ability to multi-task, handle stressful situations, and work in a fast-paced team environment;
Ability and willingness to make sound business decisions in a timely manner;
Ability to apply people management and conflict resolution skills;
Computer proficiency (MS Office products, Internet, etc.);
High school diploma or equivalent;
Ability to read and communicate in Spanish; Ability to cross sells bank services and products; Ability to read and interpret common banking-related documentation; Associates degree or higher in business or related field; Formal training in management or leadership skills
NEW ACCOUNTS REPRESENTATIVE
La Joya; Austin / Parmer; Houston / Cypress
Opens new accounts; Cross sells services; Sets up new accounts and check orders on system; Business development as needed; and other duties as assigned.
Knowledge of bank services and products preferred;
Ability to speak and understand Spanish;
PROPERTY MANAGEMENT CLERK
Edinburg / E. University
Clerk will answer, transfer and make business related calls. Take and distribute messages and respond to emails; Dispatch technicians regarding building maintenance/bank equipment issues, to include necessary follow-ups; Will issue and close out work orders; Schedule the connection/disconnection of utilities for branches and foreclosed properties as needed; Will assist in the issuing of keys for furniture and foreclosed properties; Perform data entry and filing activities as needed. Review files and records, review and distribute documents and correspondences, receive, sort and distribute incoming mail and prepare outgoing mail; Maintain filing system; Photocopy, scan and fax as required. Other related duties as assigned.
Basic knowledge of office management and administrative procedures
Ability to speak and communicate in English and Spanish
Effective computer operational skill, to include e-mail and internet usage
Effective verbal and written communications skills
Knowledge of and experienced with telephone, fax machine, copier and scanner
Effective customer service skills and practices
Ability to multi-task, prioritize and meet deadlines with little or no supervision.
Ability to work independently and / or as part of a team
Must have a Texas Driver’s License and good driving record
Ability to be flexible and adaptable to ever changing priorities
High School Diploma or Equivalent
1 to 2 years of prior experience working in an office setting
RECEPTIONIST (CORP. OFFICE)
Edinburg / Corporate
Provides corporate office support with a variety of clerical activities and related tasks. The receptionist will be responsible for greeting all guests visiting the company, answering incoming calls, directing calls to appropriate personnel, mail distribution, flow of correspondence, requisition of supplies and additional clerical duties. Other related duties as assigned.
Excellent phone etiquette;
Ability to speak and understand the structure and content of the English and Spanish language including the meaning and spelling of words, rules of composition and grammar;
Ability to maintain confidentiality;
Possess strong organizational skills;
Possess exceptional interpersonal communication skills;
PC proficiency to include Microsoft Office products and internet;
Ability to multi-task several projects at one time, and manage one’s own time
6 months to 1 year of relevant experience, or equivalent combination of education and experience. High School or GED
Installing and maintaining intrusion detection systems, access control
(card readers and locking hardware equipment), CCTV systems perimeter and interior surveillance systems, fire alarm, burglar and other security systems at various locations. Conduct initial troubleshooting and escalate complex issues as appropriate for resolution. Complete CCTV / access control integrations of limited complexity.
2-4 year's experience working in an electrical related field
Minimum of 5 years servicing burglar, fire, Access Controls and CCTV
Knowledge of programming DMP alarm panels.
Ability to work independently and without constant supervision or in team environment
Possess professional customer service and organizational skills
Must have strong resolution and process improvement skills
Must be flexible and adaptable to changing work schedules (on call) as needed to meet operational needs.
Must be able to travel (75% of the time)
Must have a Texas Driver’s license and good driving record
High School diploma or equivalent.
Other related duties as assigned
Effective written and verbal communication skills; Ability to be self-motivated, a quick learner and detail oriented; Possess a positive and professional attitude.
Harlingen / Expressway; Hidalgo; Los Fresnos ; McAllen / Trenton; Mission – ( PT); Pharr / Nolana; Port Isabel; Austin / Lakeway, Parmer ; Corpus Christi / Bluff, Port , Saratoga; Mckenzie; El Paso / Vista Del Sol;
Cashes checks; Processes deposits and change orders; Balances cash drawer ensuring accuracy; Cross sells services and other duties as assigned.
Working knowledge of cashier operations;
Attention to detail with number/math skills.